Founded in 2005, ArmadaGlobal strives to bring transformational impact to our customers’ businesses and lives. Taking care of people is at the core of all that we do, which is why ArmadaGlobal is known for providing world-class service. Through the years, we have seen first-hand the impact ArmadaGlobal’s services have made. Employees get coverage beyond traditional health benefits, and those in need of specialty care are able to access the best doctors for their condition, quickly and objectively. It’s life changing—and lifesaving.
Keith Sullivan and Brian Rogers, healthcare industry veterans and entrepreneurs, set out to fill the large and growing financial and access gaps in the healthcare system. They saw the opportunity to innovate in an industry in desperate need of modernization. The result was ArmadaGlobal and its two distinct divisions: ArmadaCare, which develops, manages, administers and distributes supplemental insured solutions to bring companies innovative benefits for their employees, and ArmadaHealth which uses a proprietary physician-patient matching platform to guide members to physician specialists for their specific conditions.
As Keith and Brian believed from the beginning, if you hire good people and give them the training, power and resources to do their job well, then the sky is the limit. And knowing the company’s future has such potential for growth, in April 2017, Keith and Brian decided to bring in a new investment partner. To this effect, ArmadaGlobal was acquired by Sirius International Insurance Group, Ltd., a global (re)insurance company with a leading position in Accident & Health insurance. Keith and Brian’s visionary spirit, passion and leadership will continue to drive ArmadaGlobal’s success in their new strategic roles as members of ArmadaGlobal’s Board of Directors. Learn more about our founders.
Explore the timeline to see ArmadaGlobal’s evolution.
Sirius International Insurance Group, Ltd., a global (re)insurance company with a leading position in Accident & Health insurance, acquires ArmadaGlobal.
The business continues to be run by ArmadaGlobal’s current management team.
Armada Achieves Best-in-Class for Customer Loyalty 2 Years Running
This “best-in-class” Net Promoter Score (NPS) solidifies our standing as a frontrunner in the health insurance industry. Our score has risen 10 points from the previous year to reach +68, ranking the company among other leading brands in customer satisfaction.
We Won Gold at the Stevie Awards!
In February, Armada took home first place at the Stevie Award ceremony. This recognition is a testament to our commitment and delivery of world-class service and the outstanding work of our service teams and entire Armada staff. The awards are the business world’s top honors for customer service.
Our Founder, Keith Sullivan, Wins EY Entrepreneur of the Year, Maryland
Our fearless leader brings home a win, representing the healthcare IT category in Maryland. We couldn’t be prouder.
Armada measures NPS for the First Time and Results Are Impressive!
Net Promoter Score (NPS) is a management tool used to gauge the loyalty of a firm’s customer relationships. Armada’s scores for loyalty and satisfaction are on par with Zappos.
TopDoc Connect is Launched
Our health navigation product is renamed and relaunched as TopDoc Connect. Once bundled only within our Ultimate Health plan, it’s now available to clients and individuals as a stand-alone product.
We Debut Our World-Class Administration System
Armada builds and launches our new administrative platform that enables us to deliver unsurpassed service excellence to all our clients.
We Win the ‘Best Places to Work’ Award from Baltimore Business Journal
Armada is recognized for its commitment and dedication to Armada employees, the ‘Armidians.’
We Open Our New Corporate Headquarters
Driven by our desire to do what’s best for our employees and our environment, ArmadaGlobal moves to its current eco-friendly office space.
Our Healthcare Navigation Product is Launched
We introduce HealthConnections, the precursor to our TopDoc Connect product.
Innovative Rx Card is Launched
Armada becomes the first to introduce and integrate an Rx debit card within its expense reimbursement product. It quickly becomes a favorite product feature among clients.
Ultimate Health Expands Nationally
A+ rated Transamerica becomes the national carrier for Ultimate Health (1).
ArmadaGlobal Opens for Business
ArmadaGlobal opens for business and sets its sights on creating innovative health solutions.
The Seed for Armada is Planted
In what they refer to as their ‘bathrobe and fuzzy slippers’ phase, founders Keith Sullivan and Brian Rogers put the wheels in motion for ArmadaGlobal and launch its ground-breaking product, Ultimate Health.
(1) Transamerica Financial Life Insurance Company and Transamerica Premier Life Insurance Company are both rated by A. M. Best as A+ (Excellent, 2 out of 16 categories) as of 10/20/14.
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