Armada Global is seeking a highly motivated and outgoing Inside Sales Representative with inbound and outbound sales experience to join our team. The ideal candidates are energetic, optimistic and focused on being part of a growing sales organization. The Armada Inside Sales Representatives are responsible for achieving client acquisition and revenue growth objectives through inbound leads, outbound cold calling and email follow up; developing new opportunities, generating interest, qualifying prospects, and closing sales.


  • Responsible for meeting sales and department goals and initiatives for client acquisition and revenue growth objectives
  • Make outbound calls to prospective brokers and clients in current CRM database; follow up with established accounts or prospects who respond to marketing material requesting further info and convert to sales
  • Handle inbound calls generated from various marketing campaigns across different advertising platforms fielded and converted to new business
  • Research accounts, identify key players and generate interest to expand and maintain our database of prospects
  • Manage database of leads timely and ensure proper follow up through all stages of sales life cycle
  • Through weekly team meetings, stay updated on current marketing and sales efforts to allow for consistent communication to the marketplace
  • Take ownership of leads until they’re either converted or exhausted; follow up to resolution
  • Responds to a variety of strategic broker and client-level inquiries from operational to informational; develops and maintains strong relationships with clients and brokers
  • Maintains detailed knowledge of new and existing products offered by ArmadaCare
  • Ensures credibility with clients and brokers by maintaining detailed knowledge of current market conditions and competitors’ products
  • Supports outside sales team when necessary
  • Appropriately documents conversations with clients and brokers and updates all computer systems when necessary; ensures accuracy of data in those systems


  • BA/BS degree
  • 2+ years sales experience
  • Outbound/ Cold Calling experience
  • General understanding of health insurance industry
  • Ability to work autonomously and manage time effectively in order to meet deadlines
  • Ability to manage broker and client expectations while understanding the impact both administratively and financially
  • Effective business correspondence skills, including prompt and accurate follow-up to all time-sensitive items
  • Ability to effectively present information
  • Excellent written and verbal communication skills
  • Commitment to a team-oriented office environment
  • Internet savvy and proficient with Microsoft Word, Outlook, Excel, PowerPoint
  • Experience with preferred

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